F A Q
How To Order?
Fill our contact form then we can send our complete price list then you choose what you need, send to us, after that we will send our proforma with price and total volume.
How Much Minimum Order Quantity?
Our minimum order is 1x20ft container
Who Will Arrange Shipment?
We can arrange shipment for you, or you deal with your local shipping company near you
Does Your Price Including Shipping Costs?
No, our price is FOB base at Semarang Port .
How is payment procedure?
Normally We require minimum 50% deposit after you agree with our proforma invoice sent. After deposit settled in our account, we will start production immediately. . and the balance need to be paid before shipment or the goods ready to ship.
How long is the lead time?
Normally our lead time is 6 – 8 weeks. It can be sooner
How difficult to assembly furniture?
The major of our products come KD, but some items need very simple assembling. But don’t worry, we will prepare the Manual Instruction inside of package.
Sometime some spareparts need to be replaced, how can I get it?
We send include in shipment sufficient quantity of sparepart/hardware, depent on case happen, for best service we will send sparepart by Express Courier.
How do I care for my teak furniture?
Teak does not require any special maintenance routine apart from occasional cleaning. If left to age naturally outside by being exposed to light, air and rain, then the surface of the teak will gradually change to a soft, silver-grey as the pigments in the surface layer of the wood start to fade away.
If you want to store your furniture over the winter, we advise that you do so in a garden shed, garage or outhouse. However, we advise that you do not move teak furniture from the garden straight into a heated indoor room for storage, as the sharp differences in temperature and humidity may cause the wood to split.
* This FAQ can be change any time depends on the agreement from the customer with us.